MI
Product Support Specialist providing technical support for Mindex products. Triage customer inquiries and troubleshoot product - related issues in a hybrid work environment.
About the role
- Provide customer support via phone, email, and chat in Dutch
- Assist customers with inquiries regarding products, services, and troubleshooting
- Deliver exceptional customer experience while ensuring quick and efficient resolutions
- Accurately update and maintain customer records in the internal system
- Collaborate with internal teams to improve service quality
- Work Monday to Friday, 9:00 AM - 6:00 PM (no weekends)
Requirements
- Fluent Dutch speaker (C1 or above) – written and spoken
- Basic English skills (B1 or above) – for internal communication
- Customer-oriented with strong problem-solving skills
- Ability to work independently in a hybrid environment
- No prior experience required; positive attitude and willingness to learn
Benefits
- Competitive salary based on experience
- Performance-based bonuses
- Meal allowance
- Private health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
BS
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