VA
Junior Consultant at Valcon integrating strategy, technology, and data in a dynamic environment. Work on impactful projects for leading companies across various sectors.
About the role
- Answering incoming phone calls, emails and live chat enquiries
- Responding to requests for information utilising Instacare and NDIS core systems, scripts and templates
- Support and manage clients through the onboarding process
- Proactively manage Instacare clients (and/or their Principal Carers) to assist and educate them in the use of their NDIS funds (where they don’t have support coordination)
- Provide Plan Management phone support as the first contact
- Foster positive relationships with clients – be their trusted NDIS advisor
- Initial training will take place in person at the Mulgrave hub. After that, the role will transition to a hybrid working model, with 1–2 days per week in the office and the remaining days working from home.
Requirements
- Strong communication skills with a confident, friendly phone manner and a "can-do" attitude
- Proven ability to multitask, take initiative, and self-manage workflow with great attention to detail
- At least 2 years of experience in administrative, customer service, or accounts roles, with a solid understanding of online technology and systems
- Experience in the NDIS or disability sector and qualifications in a related field (desirable but not mandatory)
Benefits
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
- The opportunity to give back to the community through paid leave for volunteering through nib Foundation
- Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts
- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
HO
Consultor de Inspeção responsible for preparing inspections and technical reports in infrastructure projects. Supporting teams in certificate proposals and technical product development.
LG
Labtagon GmbHConsultant – Enterprise Service Management
Consultant focusing on Enterprise Service Management at Labtagon, enhancing client service operations with technology solutions. Engaging clients through workshops and tailored product configurations.
GT
GFT TechnologiesProject Office Consultant
Consultant Project Office supporting project management in banking sector from planning to completion. Collaborating with project leads and enhancing project structures and processes.
IF
Imagine Black (fka Portland African American Leadership Forum)Business Plan Consultant
Consultant for a hybrid project developing a shared back - office model and PEO services for non - profits in Oregon. Documenting governance structures, operational planning, and collaborative frameworks.
VE
VeroHRBusiness Consultant
New Business Consultant in Manchester for UK provider of people - focused business services. Focused on expanding corporate pension and employee benefits clients.
VE
VeroHRBusiness Consultant
New Business Consultant expanding corporate pension and employee benefits client portfolio. Responsible for generating leads, managing relationships, and securing new clients.
CL
Consultant in indirect channels responsible for growth strategies and managing partnerships at ClearSale. Collaborating internally and negotiating with partners to drive results.
QA
Quiero AlpargatasField and Business Consultant II
Consultor de Campo e Negócios II responsible for liaison between franchisor and franchisees. Ensuring brand consistency and operational excellence in the southern region of Brazil.
QA
Quiero AlpargatasField and Business Consultant II
Consultor de Campo e Negócios II connecting franchisors and franchisees in retail operations. Enhancing operational excellence and standardization across franchises.