You will be responsible for post-sales support, regardless of the Stone product, through one of our four communication channels (email, chat, WhatsApp, or phone) and via CRM.
During your work, you will be evaluated against quality and efficiency goals that allow us to measure service in pursuit of continuous improvement for our customers. After all, our objective is not only to resolve issues but also to delight Brazilian entrepreneurs.
Requirements
Strong verbal and written communication skills
University degree in progress or completed
Prior experience in Customer Relationship (minimum 1 year)
Didactic and customer-focused
Problem-solving and decision-making skills
Ability to prioritize and handle multiple tasks simultaneously
Benefits
🩺 Health and Dental Insurance
🏥 Vitta Digital Hospital: we have a multidisciplinary medical team, therapists and a health team available 24/7 for fast and convenient access
🥗 Meal Voucher and/or Food Voucher - Sodexo
💪 Gympass
👶 Childcare Assistance - for children up to 5 years and 11 months
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