SME Customer Manager leading customer engagement for DS Smith across Northern EMEA. Driving profitability, developing strategies, and optimizing revenue through strategic customer management.
Responsibilities
Design and execute national sales strategies for SME customer segment
Lead performance management through precise forecasting and data-driven insights
Collaborate closely with Finance and Supply Chain
Optimize revenue through strategic customer management
Identify opportunities within existing accounts
Enhance margin performance and deliver commercial success
Cultivate a high-performance culture and coach top talent
Contribute to broader business development and champion DS Smith’s values
Requirements
Business degree at BSc level or equivalent
5-7 years business experience
4-5 years’ experience from commercial leadership roles
Experience of large customer sales and/or experience as sales manager and/or Business Development
Ability to work independently in Microsoft Office, Microsoft Dynamic
Proven ability to navigate in a multinational corporate environment
Experience with stakeholder management on senior management level and towards customers
Excellent language skills in English as well as one of our Baltic or Nordic languages
Benefits
Fair recruitment in DS Smith
We are proud to recruit across a wide range of candidates
We are thriving for being a diverse workplace where everyone can realize their potential
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