Hybrid Customer Documentation Manager

Posted 2 weeks ago

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About the role

  • You take overall responsibility for customer documentation and ensure completeness and on-time delivery.
  • You coordinate internal operating manuals and external supplier documents into a unified, comprehensive documentation package.
  • You proactively request missing documents and ensure project closings and invoicing are not delayed.
  • You establish a clear customer documentation process and work closely with all relevant departments.
  • You use XML-based authoring systems and standardization and modularization approaches to efficiently create and maintain documentation.
  • With your expertise in risk assessment, CE certification, ATEX, pressure equipment and supplier documentation, you ensure compliance with legal requirements.

Requirements

  • You have completed training, further education or a degree in one of the following fields: Engineering, Technical Documentation, Technical Authoring, or you hold a technician qualification.
  • You have relevant professional experience in documenting process engineering plants/systems.
  • You have knowledge of XML-based authoring systems as well as standardization and modularization approaches in technical documentation.
  • Ideally, you have experience in risk assessments, pressure equipment, ATEX, material test certificates, supplier documentation and CE certifications.
  • You handle customer and compliance documentation with confidence.
  • You are a team-oriented individual with an independent, meticulous and committed working style.
  • You have excellent written and spoken German and English skills.

Benefits

  • Flexible working arrangements for a good work-life balance
  • Regular updates and transparent communication in our town-hall meetings
  • Buddy program during onboarding
  • Beverages, fruit and a company bike via JobRad for a green commute.

Job title

Customer Documentation Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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