Store Manager Assistant in Oberhausen supporting shop opening and team coordination. Focusing on customer experience and assisting the Shop Manager with daily operations.
About the role
- Managing customer collaboration agenda for Mondelēz International in Colombia & Ecuador. Driving service improvements and stakeholder communication across logistics and sales operations.
Responsibilities
- Manage the customer collaboration agenda for your market or set of customers
- Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners
- Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
- Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization
- Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration
- Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
Requirements
- Ingeniero, economista, administrador
- Experiencia mínima 5 años en liderazgo de áreas como Servicio al Cliente, Logística, Planeación, Demanda o Ventas
- Experiencia y conocimiento en agendas de colaboración con clientes canal moderno y trabajo con áreas de cadena de abastecimiento como Planeación, Demanda, Manufactura
- Experiencia en Order to Cash
- Experiencia regional
- Conocimiento en liderazgo y gestión de proyectos de cambio de cultura
- Manejo de inglés intermedio .
Benefits
- Health insurance
- 401(k)
- Paid time off
- Hybrid work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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