Senior Data Scientist developing data - driven insights for USAA's Life Company partners. Leveraging advanced analytics and machine learning to enhance business growth.
About the role
- CRM Data Manager overseeing contact data quality and enabling targeted marketing execution at IGD. Collaborating with cross-functional teams to ensure compliance and drive operational efficiency.
Responsibilities
- managing the quality, accuracy, and integrity of contact data within IGD’s CRM system
- collaborating with colleagues in Legal, IT, and Marketing for compliance
- creating targeted campaign files
- leading data cleansing programs
- monitoring data quality across systems
- resolving technical issues with Technology teams
- identifying and implementing process improvements for operational efficiency
- managing internal enquiries efficiently
- tracking subscription users for upselling opportunities
Requirements
- proven technical capability with Microsoft Dynamics 365 and Customer Insights
- experience in compliance with GDPR, data security, and data management policies
- managing CRM executives and overseeing data quality
- creating mailing files for marketing team
- onboarding and training new employees to CRM
- delivering refresher training tailored to business function
- managing CRM team’s workplan and resource management
- defining and monitoring team objectives and conducting performance appraisals
- in-depth knowledge of data protection regulations
Benefits
- market leading pension
- bonus scheme
- ability to buy and sell annual leave
- generous medical insurance package
- great work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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