About the role

  • Oversee global collection activity and support Credit Manager in implementing group credit policies
  • Work within a newly formed credit control team to develop global policies and procedures
  • Act as key contact for regional sections of the credit control function
  • Manage high volume of accounts across APAC, USA, EUR and LATAM
  • Meet monthly receivables targets and minimise DSO and bad debt
  • Perform ledger reconciliations
  • Review, resolve or redirect and monitor dispute queries
  • Collaborate with and escalate difficult accounts to Account Manager and Credit Control Manager
  • Produce weekly cash flow forecasts and monthly provisions
  • Develop and maintain stakeholder relationships and hold regular review meetings
  • Maintain accurate and timely collection notes and follow-up actions
  • Assist implementation and optimisation of Credit Control policies, processes, and ERP across the Group

Requirements

  • Minimum of 3 years' experience as Credit Controller managing high volume of accounts
  • Experience managing accounts across APAC, USA, EUR & Latam
  • Proficiency in Microsoft Dynamics 365
  • Proficiency in Microsoft Office Excel
  • Good understanding of Credit Policy, Processes, and Procedures
  • Experience in ledger reconciliation
  • Good written, verbal communication and negotiation skills
  • Strong organisation, financial analysis, and time management skills
  • Strong customer service mindset
  • Team player with collaborative problem-solving skills
  • Demonstrated ability to learn and support a culture of resiliency
  • Additional languages (Spanish, French or Italian) advantageous
  • Experience working in teams handling accounts across UK/Europe and US

Benefits

  • Private Medical Insurance
  • Employee’s Provident Fund Scheme
  • Maternity Leave
  • Holiday Entitlement
  • Employee Assistance Programme (EAP)
  • Flexible/hybrid working with potentially adjustable working hours

Job title

Credit Controller

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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