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MeltwaterCollections Analyst
Collections Analyst managing and enhancing accounts receivable processes at Meltwater. Collaborating with teams to ensure prompt collection of debts and minimize losses while supporting customer relationships.
About the role
- Take responsibility for all account receivables by setting collection priorities within the assigned portfolio to achieve or exceed stated collection metrics under minimal supervision.
- Proactively confers with customers via telephone calls and emails in an attempt to determine the reason for overdue payment and secure payment.
- Records information about the customer and status of collection efforts in SAP and/or other approved software.
- Researches and identifies payment discrepancies, reconciles accounts, and logs disputed items.
- Deliver difficult and complex messages, while maintaining relationships.
- Manage daily order releases and escalate held orders as necessary per credit policy to resolve payment issues.
- Analyze Customer’s financial data to ensure the proper valuation of default and collections risk as well as proper exposure aggregation.
- Underwrite customer’s credit limits and approve new equipment opportunities.
Requirements
- Bachelor's degree in Finance, Business Administration, Economics, or related field or related experience.
- Experience with SAP ERP system preferred.
- Credit and collections experience.
- Experience with Microsoft software with intermediate Excel skills.
Benefits
- Medical
- Dental
- Vision
- Paid Sick leave
- 401K
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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