CX/UX Design Director at Wolters Kluwer providing strategic direction for UX design efforts. Overseeing UX initiatives and aligning design strategies with business goals in the Tax & Accounting sector.
About the role
- Creative Director leading MOO’s in-house creative team, shaping strategic vision and cultivating a culture of creativity throughout the brand.
Responsibilities
- Define and lead MOO’s creative vision and strategy with clarity and originality.
- Help bring our brand story to life consistently across all channels, from our site experience to digital campaigns to social content.
- Inspire and lead and nurture a multi-disciplinary global team, fostering collaboration, inclusivity, and creative excellence.
- Use insight, customer understanding, and emerging trends to shape ideas that connect emotionally and deliver results.
- Create partnerships and processes that scale creative output without compromising quality.
- Embed modern tools and workflows, including AI, to increase efficiency and free up time for deeper creative thinking.
- Collaborate with leaders across the business to bring ideas to life that grow awareness, engagement, and loyalty.
Requirements
- Extensive experience in senior creative leadership, either in-house or at an agency.
- A strong portfolio that demonstrates strategic thinking, storytelling, and design excellence.
- Proven experience developing creative strategies grounded in customer insight and adaptable to diverse audiences.
- Ability to inspire and lead creative teams while influencing stakeholders across the organisation.
- Familiarity with scalable production models and digital-first creative workflows.
- A strategic mindset that balances creativity with commercial understanding.
- Experience in a B2B or design-led environment is a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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