Research, define, and write policy relating to varied categories of social media content
Teach and refine labeling framework and associated guidelines
Coach colleagues across internal teams on policy understanding and enforcement
Assist market facing teams with targeted model support, specialized analyses and synthesized findings
Track, analyze, and report on high-impact current events to market-facing teams
Work closely with data scientists, engineers, and policy leadership to provide valuable insights on content trends, model deficiencies, and suggest improvements
Work independently to execute ad hoc, recurring, or large-scale projects with minimal oversight
Make judgment calls on nuanced content to provide cognitive and (where applicable) cultural understanding
Be willing to work with sensitive content including but not limited to varying religious and political views, violence, and adult content
Requirements
Experience writing and enforcing policy is required
Experience and proficiency in Google Workspace applications, Sheets, and Docs is required
Familiarity using social media platforms, including TikTok, YouTube, Facebook, Instagram, Threads, and Snapchat is required
Strong written and verbal communication skills
Keen attention to detail with the ability to perform tasks with high quality and consistency
Exceptional critical thinking, problem-solving, and communication skills
Ability to work in a fast-paced environment, adept at rapid learning, and skilled in effectively prioritizing tasks
Strong independent skills, able to synthesize guidance and instructions to work toward team goals
Must be willing to work a hybrid schedule with 2-3 days per week in our Marina del Rey, CA office
Benefits
Flexible PTO
Medical, dental, and vision insurance with FSA options
Company-paid life insurance
Paid parental leave
401(k) with company match
Professional development opportunities
10+ paid holidays off
Flexible hybrid work schedules
“Summer Fridays” (shorter work days on select Fridays during the summertime)
In-office lunches and lots of free food
Optional in-person and virtual events (we like to celebrate!)
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