GA
Asesor telefónico de Atención al Cliente para Entel Chile que recibe y gestiona llamadas. Se requiere trabajo híbrido y disponibilidad para capacitación presencial.
CI
Hybrid Contact Center Sales Manager
Posted 4 months ago
About the role
- Sales Manager achieving unit sales goals and managing performance. Leading coaching sessions and fostering a collaborative work environment for sales associates.
Responsibilities
- Achieve the sales goal of the unit on a weekly, monthly and annual basis
- Lead sales inventory in managing service levels to corporate standards
- Observe sales calls and conduct one-on-one coaching sessions
- Analyze statistical review, including call mix, conversions and effectiveness
- Perform quality audits and conduct daily/weekly feedback on performance
- Plan and report sales results, weekly and monthly compensation payout
- Investigate sales techniques while identifying new product needs and analyzing the market
- Create a collaborative, performance-driven work environment
Requirements
- Demonstrated effective leadership skills
- Ability to work non-traditional hours based on business needs
- Computer skills, including software skills, including Excel, Word, etc.
- Outstanding communication and computer skills
- Demonstrated ability to develop and achieve daily personal and performance goals
- Excellent organization skills and ability to prioritize responsibilities in a high-volume call center
- Ability to change focus quickly to achieve the company's strategies and objectives
- Acquire Resident Property Casualty license and maintain active status through CE credits. Must obtain within 90 days of hire.
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
N1 Support Analyst managing customer issues for an IoT solutions company. Providing first - level support for fleet management and IoT devices.
Call Center Agent in telecommunications for regiocom Customer Care in Alexandroupolis, Greece. Handle customer inquiries, provide support, and ensure satisfaction while enjoying flexible work conditions.
Coordinating Contact Center team to manage service objectives and metrics in automotive sector. Identifying performance issues and implementing corrective actions for continuous improvement.
Call Center Associate at NASA Federal Credit Union providing member assistance and financial services. Engage with members, process transactions, and promote innovative products and services.
客户服务代表，负责接听并处理客户请求和投诉。提供高质量的客户服务以确保客户满意。
Call Center Registered Nurse providing patient education and clinical support for self - injection techniques. Serving as a liaison between healthcare providers and patients through call center services.
Call Center Representative providing customer service to pet families at Lap of Love. Handling emotional conversations regarding end - of - life care and assisting with customer inquiries.
Call Center Representative facilitating compassionate conversations for pet families through customer service. Providing high volume support while ensuring emotional well - being during difficult times.
Call Center Representative supporting pet families through compassionate conversations about services. Engaging with pet owners in a high - volume call environment from a remote location.