RS
RELEX SolutionsSolution Consultant, Melbourne
Solution Consultant optimizing RELEX supply chain solutions for clients. Collaborating on project delivery and customer engagement in Melbourne.
About the role
- Plan, coordinate, and deliver multiple election and registration projects for local authority clients, ensuring quality and timely outcomes.
- Act as the main point of contact for clients, building trusted relationships and managing issues through to resolution.
- Take ownership of a technical or service area, becoming a subject matter expert and driving continuous improvement.
- Mentor and support junior colleagues, fostering a culture of collaboration and high performance.
- Contribute to the evolution of CES’ services by identifying opportunities to enhance delivery models and client value.
- Liaise effectively with internal teams and consortium partners to align activities and meet key milestones.
- Represent Civica confidently in both virtual and in-person meetings, especially during key electoral periods.
Requirements
- Experience in local government election administration or similar complex, regulated environments.
- Strong organisational skills and ability to manage multiple concurrent projects under pressure.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- High attention to detail, with a proactive and methodical approach to problem-solving and delivery.
- Proven ability to mentor, collaborate, and contribute to a positive team culture.
- Comfortable learning new systems and technologies quickly, with strong analytical and technical aptitude.
- Willingness to work two days per week in the London office, with flexibility during key electoral periods and occasional client travel.
Benefits
- 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
- Days of Difference – Up to 3 extra days off for volunteering.
- Pension Contributions – 5% employer match to support your future.
- Income Protection – Up to 75% salary cover for long-term illness.
- Life Assurance – 4x salary tax-free lump sum.
- Critical Illness Cover – £25,000 lump sum (extendable to dependents).
- Private Medical Insurance – Fast access to private healthcare.
- Health Cash Plan – Claim back physio, therapies & more.
- Dental Insurance – Cover for routine & emergency care.
- Affinity Groups – Join employee-led communities.
- Bounty Bonus – Refer a friend & get rewarded.
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