Senior ITSM Consultant leading client engagements to design and implement ITSM operating models at DXC Technology. Engaging in technology - driven transformations across Spain.
About the role
- Consultant leveraging data analytics to deliver strategic insights for informed decision-making. Design and implement innovative BI solutions optimizing business performance in consulting settings.
Responsibilities
- Leverage data and analytics to deliver strategic insights and help clients drive informed decision-making.
- Design and implement innovative BI and reporting solutions that optimize business performance.
- Ensure data accuracy and create measurable competitive advantage.
- Lead the design, development, and implementation of complex BI products ensuring data accuracy, consistency, and security.
- Develop and maintain comprehensive documentation of processes and system configurations.
- Participate in design and code reviews to ensure adherence to best practices and quality standards.
- Plan, assign, and oversee team tasks to ensure timely, high-quality delivery with accurate reporting to project leads.
- Provide leadership on process improvements, client requests, and new deliverables transition.
- Partner with clients to understand requirements and translate them into actionable BI solutions.
- Oversee client communications to ensure clear alignment and delivery.
- Present complex insights in a clear manner to both technical and non-technical stakeholders.
- Apply advanced analytics and visualization techniques to support data-driven decision-making.
- Continuously optimize processes, embrace change, and leverage emerging BI technologies.
- Foster a culture of continuous improvement and proactively learn new technologies, business domains, and project management practices.
- Collaborate across onshore and offshore teams to ensure seamless execution and communication.
- Support project managers with plans, risk mitigation, and progress reporting.
- Mentor and coach junior team members, fostering professional growth and knowledge-sharing.
- Exhibit flexibility in taking on new and challenging problems, demonstrating ownership and effective task management.
Requirements
- Proven hands-on experience with Power BI, Tableau, or similar BI tools.
- Strong expertise in SQL for querying, analysis, and data extraction.
- Demonstrated ability in data visualization, dashboard design, and interpretation of insights.
- High proficiency in MS Excel and modern BI platforms.
- Deep understanding of BI data management best practices and analytics.
- 4–7 years of relevant consulting or BI industry experience.
- Solid exposure to Agile methodologies.
- Excellent client-facing communication, presentation, and problem-solving skills.
- Engineering/Master’s degree from a Tier-I/Tier-II institution in Computer Science or related field.
- Experience with BIRT, Business Intelligence Development Studio, or other BI platforms.
- Familiarity with data pipelines, data quality, data architecture, and database management systems (DBMS).
- Exposure to cloud BI environments (Azure, AWS, or GCP).
- Prior experience in the Pharma/Life Sciences industry.
- Python coding skills for analytics or automation.
- Strong capability to work independently and within teams in a fast-paced environment.
- Attention to detail with proven ability to handle multiple tasks simultaneously.
- Soft skills: Active Listening, Accepting Feedback, Empathy, Inclusion, Intellectual Curiosity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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