Assistant Manager overseeing Compliance operations for Southeast Asia - based FinTech company. Engaging in regulatory alignment and policy implementation across several locations.
About the role
- Compliance Administrator providing essential administrative and compliance support to the Compliance Support team. Maintaining candidate compliance and assisting with documentation in a hybrid arrangement.
Responsibilities
- You'll be the kind of person who:
- Departmental Administration
- Onboarding and maintenance of all active candidates compliance
- Ensure Occupational Health requirements are always met
- Client management
- Booking of travel and accommodation
- Right to Work checks
- Provide Administrative support as required
- Accurate and timely onboarding of new and existing candidates under direction of recruitment consultant
- Responsible for the procurement of all compliance documentation, including liaising with the nurse and all necessary third parties
- Coordination of all mandatory training requirements
- Ensure candidates have necessary working visas
- Follow-up on outstanding requests for compliance documents and escalate where necessary
- Escalate any issues with the compliance of Nurses to the Line Manager
- Run weekly one-to-ones/ WIP catch-ups with relevant Recruitment Consultants
- Maintain client contact and compliance requirements' records
- Implementation of process improvements
- Liaise with both client and candidate to ensure all relevant documentation associated with assignments are complete and sent to relevant parties prior to commencement date
- Resolve complaints and problems quickly and accurately
- Assist with travel arrangements and book travel within approved budget
- Ensuring the timely delivery and accuracy of all travel confirmations
- Undertake any other reasonable duties under the discretion of management
- Maintaining compliance paperwork within the CRM
- Provide input for improving policies, processes and procedures
- Assist with conducting and preparing internal audits when requested
- Ensure all tasks are completed in accordance with the relevant processes.
Requirements
- Solid educational background with knowledge of standard office systems and procedures.
- Proven administration experience and a stable work or education history.
- Experience supporting or liaising with a sales team is an advantage.
- Proficient in Microsoft Word, Excel, PowerPoint, databases, and CRM platforms such as Salesforce.
- Strong attention to detail, communication, and interpersonal skills.
- Professional phone manner with active listening and questioning ability.
- Highly organised, able to prioritise tasks, and work effectively under pressure.
- Discreet, reliable, and maintains accuracy in all documentation.
- Collaborative team player who can also work independently.
- Flexible, proactive, and motivated with a strong focus on service delivery.
- Resilient, adaptable, and always maintains a professional, confident approach.
Benefits
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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