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The Hershey CompanyCompensation Manager
Manager, Compensation at The Hershey Company shaping and maintaining global compensation practices. Leading process standardization and delivering insights through data storytelling.
About the role
- Provide leadership and support for a team of Community Outreach Ambassadors, focused on promoting and delivering energy efficiency services to Massachusetts residents.
- Collaborate with the Director of Customer Engagement to implement new outreach projects and strategies designed to increase our community impact.
- Prospect for new event tabling and community partnership opportunities with local businesses, non-profit organizations, schools, houses of worship, etc., in partner communities.
- Capture learnings and best practices to help All In Energy improve its field operations, using these learnings to identify coaching opportunities and craft necessary trainings.
- Collaborate with the Director of Customer Engagement to develop and deliver training to field staff on effective and efficient canvassing and tabling techniques.
- Provide one-on-one and group coaching to outreach team members on topics such as event tabling best practices, rebuttals, event prospecting, and other identified skill gaps.
- Provide individualized support through weekly check-ins, field-based outreach coaching, and supplementary training sessions.
- Identify, reinforce, and measure progress towards achieving monthly and quarterly team goals.
- Create and analyze performance reports in our Salesforce CRM to evaluate team member performance, using data to identify areas for improvement.
- Maintain organized campaigns, contact records, and dashboards in Salesforce to measure the Outreach Team’s impact on the communities we serve.
- Support Outreach Team members to navigate and understand the various platforms and programs used by the team, such as Salesforce, GSuite, and Asana.
- Support your team at events, presentations, and door-to-door canvassing, representing All In Energy and partner communities, and engaging with residents to educate them about beneficial clean energy programs.
- Represent All In Energy and the Outreach Team in partner meetings for Home Modernization Navigator and other programs.
- Facilitate outreach data and impact reporting to program partners and help respond to requests from partners and funders.
Requirements
- Significant experience working as a canvasser, organizer, or outreach representative, preferably in an environmentally-focused capacity.
- Strong leadership and peer coaching skills.
- Experience mentoring and/or managing people of diverse racial, economic, and cultural backgrounds.
- Passion for addressing global climate change, equitable clean energy access, and/or economic and environmental justice.
- Experience organizing and/or communicating with residents of low-income communities, communities of color, and/or English-isolated communities.
- Detail-oriented and able to keep records and systems organized, while identifying opportunities to streamline existing systems.
- Skill in developing outreach plans, goals, and performance metrics.
- Experience using Google Suite; creating and organizing documents within Google Drive.
- Ability to work independently and as a part of a small, nimble team.
- Valid driver’s license and access to a reliable personal vehicle.
Benefits
- Paid sick time
- Vacation time
- Retirement
- Technology benefits
- Health insurance
- Dental insurance
- Vision insurance
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