Community Engagement Navigator assisting members in addressing social determinants of health barriers. Facilitating support and liaising between members and service providers.
Responsibilities
Engage with members who have been identified as possessing significant SDOH barriers
Work with the member to establish goals and next steps for addressing SDOH
Support member in selecting provider or programs most appropriate for supporting their needs
Act as a liaison between referral sources and the member
Act urgently and appropriately for members expressing suicidal ideation or homicidal ideation and members having acute psychosis
Perform multi-tasking including handling calls, texts, facsimiles, and electronic queues while simultaneously taking notes and speaking to customers
Requirements
BA/BS degree in Public Health, Social Work, Rehabilitation Counseling or related field
2 years experience with marketing, job development, job placement or social work
any combination of education and experience which would provide an equivalent background
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