Own, manage, and exceed revenue outcomes in the Commercial segment
Partner with Account Executives on strategic deal execution, including executive engagement, multi-threading, and complex negotiations
Act as an active coach and mentor, leveraging call reviews, pipeline inspections, and deal strategy sessions to elevate performance
Collaborate cross-functionally with Marketing, Partnerships, and Customer Success to strengthen market positioning and accelerate sales cycles
Drive accountability through weekly activity reviews, ensuring balanced pipeline development, forecasting accuracy, and consistent conversion metrics
Use sales analysis and data-driven insights to inform strategy, improve execution, and optimize performance across the team
Ensure coaching frameworks, enablement resources, and ongoing training programs are fully leveraged to ramp, develop, and retain top talent
Provide input into GTM strategy and the design of scalable processes, reporting, and tools to support Commercial sales growth
Identify, share, and implement best practices that elevate the team’s ability to win in competitive, complex environments
Stay up-to-date on product roadmap, industry trends, and the evolving competitive landscape to ensure the team is positioned as consultative experts
Requirements
3+ years of Account Executive Leadership experience, ideally with at least one year being in enterprise sales. At least 1 year leading Commercial or Mid-Market teams and a previous career as an individual contributor
Direct experience in SaaS organizations with complex deal cycles and multi-stakeholder sales processes. Bonus points if it's within E-commerce.
Proven track record of driving both personal and team quota attainment in Commercial segments
Experience scaling teams and building repeatable sales processes in high-growth environments
Passion for and polish within, learning, coaching, and developing future sales leaders
Comfortable as both a strategic leader and hands-on contributor when needed
Strong understanding of how to sell SaaS solutions to executive stakeholders, with an emphasis on ROI, scalability, and measurable business outcomes
Demonstrated ability to manage complex sales cycles, negotiate large contracts, and navigate multi-stakeholder environments
Adept at cross-functional collaboration and influencing across teams to drive shared outcomes
Strong communicator and executive presence; confident leading customer-facing discussions and internal strategy sessions
History of operational excellence, including quota attainment, pipeline management, and forecasting accuracy
Ability to commit to a hybrid work environment that involves working in the office 2 days per week (Wednesday & Thursday)
Work authorization/visa status questions are asked on the application form
Benefits
5-week vacation (We follow each country's appropriate PTO Laws)
Paid sick leave
Paid parental leave (16 weeks)
MacBook Pro
Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
We provide private health insurance and retirement pension
Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
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