Hybrid Commercial Sales Manager

Posted last month

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About the role

  • Own, manage, and exceed revenue outcomes in the Commercial segment
  • Partner with Account Executives on strategic deal execution, including executive engagement, multi-threading, and complex negotiations
  • Act as an active coach and mentor, leveraging call reviews, pipeline inspections, and deal strategy sessions to elevate performance
  • Collaborate cross-functionally with Marketing, Partnerships, and Customer Success to strengthen market positioning and accelerate sales cycles
  • Drive accountability through weekly activity reviews, ensuring balanced pipeline development, forecasting accuracy, and consistent conversion metrics
  • Use sales analysis and data-driven insights to inform strategy, improve execution, and optimize performance across the team
  • Ensure coaching frameworks, enablement resources, and ongoing training programs are fully leveraged to ramp, develop, and retain top talent
  • Provide input into GTM strategy and the design of scalable processes, reporting, and tools to support Commercial sales growth
  • Identify, share, and implement best practices that elevate the team’s ability to win in competitive, complex environments
  • Stay up-to-date on product roadmap, industry trends, and the evolving competitive landscape to ensure the team is positioned as consultative experts

Requirements

  • 3+ years of Account Executive Leadership experience, ideally with at least one year being in enterprise sales. At least 1 year leading Commercial or Mid-Market teams and a previous career as an individual contributor
  • Direct experience in SaaS organizations with complex deal cycles and multi-stakeholder sales processes. Bonus points if it's within E-commerce.
  • Proven track record of driving both personal and team quota attainment in Commercial segments
  • Experience scaling teams and building repeatable sales processes in high-growth environments
  • Passion for and polish within, learning, coaching, and developing future sales leaders
  • Comfortable as both a strategic leader and hands-on contributor when needed
  • Strong understanding of how to sell SaaS solutions to executive stakeholders, with an emphasis on ROI, scalability, and measurable business outcomes
  • Demonstrated ability to manage complex sales cycles, negotiate large contracts, and navigate multi-stakeholder environments
  • Adept at cross-functional collaboration and influencing across teams to drive shared outcomes
  • Strong communicator and executive presence; confident leading customer-facing discussions and internal strategy sessions
  • History of operational excellence, including quota attainment, pipeline management, and forecasting accuracy
  • Ability to commit to a hybrid work environment that involves working in the office 2 days per week (Wednesday & Thursday)
  • Work authorization/visa status questions are asked on the application form

Benefits

  • 5-week vacation (We follow each country's appropriate PTO Laws)
  • Paid sick leave
  • Paid parental leave (16 weeks)
  • MacBook Pro
  • Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
  • We provide private health insurance and retirement pension
  • Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
  • Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
  • Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
  • Offers Equity
  • $90K – $99K Commission

Job title

Commercial Sales Manager

Job type

Experience level

Mid levelSenior

Salary

$135,000 - $149,000 per year

Degree requirement

No Education Requirement

Location requirements

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