Hybrid Commercial Property Claims Consultant

at Sedgwick

• Job title: Commercial Property Claims Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Brisbane, Australia

About the role

• Claims Consultant managing property claims and providing exceptional customer services through proactive claims management. Ensuring compliance with service agreements and delivering high-quality client support.

Responsibilities

• Manage and support our property claims, end to end, and provide exceptional customer services to our clients and customers through proactive claims management.
• Process all claims within your delegated authority;
• Meet, if not exceed, claim deadlines as per our service level agreement;
• Ensure compliance with relevant service agreements and Codes;
• Provide exceptional customer service to our clients.

Requirements

• Previous claims management experience, ideally some commercial property
• Proven ability to build stakeholder relationships and manage communication effectively.
• Demonstrated organisational and time management skills;
• The ability to work independently and within a team;

Benefits

• Hybrid working arrangement.
• Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
• +0.5% on top of Superannuation Guarantee
• Domestic and International Career Pathways
• Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace