About the role

  • ServiceNow ITOM Developer responsible for configuring ITOM modules and integrating with major cloud platforms. Involved in deployment stabilization and technical documentation preparation.

Responsibilities

  • Implement and configure ServiceNow ITOM modules (Discovery, Service Mapping, Event Management)
  • Configure and manage MID Servers and troubleshoot connectivity issues
  • Integrate ServiceNow with cloud platforms (Azure, AWS, GCP)
  • Configure cloud discovery patterns and credentials
  • Implement monitoring and alert integrations
  • Maintain CMDB health, reconciliation, and identification rules
  • Develop custom patterns, probes, and sensors
  • Configure alerts, event rules, and alert correlation
  • Support deployment, UAT, and production stabilization
  • Troubleshoot discovery failures and data discrepancies
  • Prepare technical documentation and KT sessions

Requirements

  • 6–9 years of hands-on ServiceNow experience
  • Strong expertise in ServiceNow ITOM
  • Experience integrating with Microsoft Azure
  • Experience integrating with AWS
  • Experience integrating with Google Cloud Platform (GCP)
  • MID Server installation, configuration, and troubleshooting
  • Good understanding of CMDB, CIs, and data reconciliation
  • Experience in patterns, probes, and sensors
  • Strong scripting (JavaScript) in ServiceNow
  • REST/SOAP API integrations
  • Experience in monitoring/alert tools integration
  • ServiceNow Certified Implementation Specialist – ITOM (one or more)

Benefits

  • Remote work options

Job title

Senior Consultant

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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