Branch Manager responsible for leading a branch team and enhancing customer engagement in banking operations.
About the role
- Support delivery of customer and revenue growth across Moneybox. Coordinate cross-functional teams to execute growth initiatives and analyze performance metrics.
Responsibilities
- Own a P&L: Be responsible for owning and delivering against the P&L objectives for a particular product (or set of products)
- Deliver the growth agenda: Define, coordinate and execute initiatives to deliver on budget and forecast targets, coordinating cross-functional teams across marketing, CRM, product, and operations to deliver campaigns.
- Customer and market insights: Monitor competitor activity, sharing insights with the wider team to inform decision-making. Develop an in-depth understanding of our customers to inform propositional development to drive revenue growth
- Performance analysis: Work with the Insights team to track KPIs, analyse performance, and translate findings into actionable recommendations to drive performance.
- Project support: Contribute to business cases and commercial projects that support growth, customer engagement, and operational efficiency.
- Pricing & offers: Analyse and recommended pricing and promotion strategies that enable us to hit our growth targets, whilst managing margin efficiently
Requirements
- Experience in a commercial, strategy or consultancy role (4+ years of experience).
- Experience in a high growth, B2C digital environment is a plus
- Experience of owning a P&L (or part of a P&L) in a B2C digital business, ideally fintech or financial services, is helpful but not essential.
- Comfortable analysing data, drawing insights and presenting concise recommendations to senior stakeholders (Excel/Google Sheets, Powerpoint/Google Slide, or SQL a bonus).
- Strong organisational and communication skills, able to work effectively with different stakeholders.
- A results-driven, proactive mindset with curiosity to learn and grow.
Benefits
- Opportunity to join a fast-growing, award-winning and super ambitious startup
- Work with a friendly team of highly motivated individuals
- Be in an environment where you are listened to and can actually have an impact
- Thriving collaborative and inclusive company culture
- Company shares
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan – cashback on everyday healthcare like dental and opticians
- Cycle to work scheme – spread the cost of a new bike and accessories
- CycleSaver – save on bike-share subscriptions and have a more sustainable commute
- Wellhub subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday + bank holidays with additional days added with length of service.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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