Customer Service Advisor for Bosch engaging with customers to demonstrate software solutions in a hybrid work setting. The role includes scheduling demonstrations and assisting with software booking tasks.
Responsibilities
Contact interested customers from our landing page who previously registered for a demo version of our trades software (for quote and invoice creation and for managing projects on construction sites)
Schedule a 45-minute demo appointment with customers to present the software
Ideally, follow up with the customer to convert them to a subscription/purchase of the trades software
Requirements
Initial experience in a commercial/business role is an advantage
Enjoy communicating with customers
Fluent German in spoken and written form (C2 level)
Very good PC and Microsoft Office skills
Reliability, teamwork and a quality-conscious working style
Benefits
Inspiring environment: State-of-the-art offices that enable a clear separation between work and private life
Opportunity for a hybrid model (office/home office) after onboarding
Mentoring and motivation: direct support and feedback from colleagues and supervisors
Various team events such as summer parties to create your best Foundever moments with the team
Exclusive employee benefits: shopping discounts, bike leasing, maximum contributions to capital-building savings (vermögenswirksame Leistungen), company pension scheme, voucher card with regular top-ups
Health and wellbeing programs: on-site gym, free massages, global wellness program, company fitness app, discounts through Wellhub, and more
Internal career opportunities: 84% of our promotion roles and 93% of our leadership positions are filled internally
International advancement opportunities through German-language projects worldwide
27–31 vacation days (depending on length of service) plus special leave
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