Hybrid Clinical Business Operations Representative

Posted 2 months ago

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About the role

  • Clinical Business Operations Representative facilitating pre and post care solutions at UHealth. Assisting patients and managing clinical operations for efficient healthcare delivery.

Responsibilities

  • Facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations
  • Performs general administrative and receptionist functions
  • Assists patients in a courteous, efficient and professional manner
  • Obtains or reviews all patient demographic information, insurance information, and referral numbers
  • Reviews clinical records for completeness
  • Triage incoming calls, responds to questions, directs calls, and documents messages
  • Answer requests from internal and external customers
  • Coordinate physician schedule and outpatient clinic
  • Supervises appointments for VIP and international patients

Requirements

  • High school diploma or equivalent
  • Minimum 2 years of relevant experience
  • Skill in data entry with minimal errors
  • Ability to communicate effectively in both oral and written form
  • Ability to work evenings, nights, and weekends as necessary
  • Skill in collecting, organizing, and analyzing data
  • Ability to work independently and/or in a collaborative environment
  • Commitment to the University’s core values
  • Any relevant education, certifications and/or work experience may be considered.

Benefits

  • medical
  • dental
  • tuition remission
  • competitive salaries

Job title

Clinical Business Operations Representative

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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