Solutions Architect designing and implementing solutions for complex business problems. Collaborating with stakeholders and leading a team while ensuring adherence to governance processes.
About the role
- Client Solutions Manager managing advertising campaigns for Pinterest in Indonesia. Building client relationships and providing strategic advertising consultations.
Responsibilities
- Manage and grow post-sale client relationships with top-tier advertisers.
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
- Serve as external product consultant educating clients and their agencies on product solutions and best practices for Pinterest, and ultimately grow existing business partnerships.
- Manage significant global structures and scaling challenges with the main objective to ensure continued customer success and growth.
- Analyze campaign performance data, creatives, and products to offer clients data-driven business insights and at the same time identify new opportunities and strategies to grow customers’ business (e.g. entering new markets, and launching new products or product updates).
- Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization, provide step-by-step consulting and guidance from planning to execution of new solutions.
- Capacity to offer hands-on campaign setup and management services.
- Resolve clients’ issues proactively, efficiently, and support by implementing solutions that prevent future problems.
- Serve as a subject matter expert shedding light on industry trends and insights.
- Work closely with teams of Account Leads, Industry Directors, Market Leads, Design & creative, Data, and Analytics.
Requirements
- A Bachelor's degree or higher, preferably in Marketing, Economics, Social Sciences, or similar.
- Expertise in Performance Marketing (media buying and management): user acquisition with exceptional abilities to follow and reach KPIs.
- Deep understanding of Pinterest Ads Manager or similar platforms.
- Detail-oriented and able to successfully manage and execute multiple projects simultaneously.
- Ability to efficiently communicate internally and externally with excellent communication skills in English.
- Extensive expertise in social media advertising and data analytics.
- Experience with media planning, budgeting, and execution of 7-figures media budgets in top-tier markets (US, CA, CEE, MENA, APAC, LATAM)
- Proven Industry expert in eCcommerce.
- Proactive attitude with excellent project management, organizational, and analytical skills, including excellent excel skills.
- Strong knowledge of Product Unit Economics, Customer Segmentation Analysis, and how key product metrics affect the revenue (Retention Rate, ARPU, ARPPU, LTV)
- Knowledge of modern attribution and tracking solutions such as Appsflyer, Adjust, Amplitude, Google Analytics Universal, GA4, and Tableau is a strong plus.
- Growth hacking mindset
- Outstanding knowledge of trends, markets, and opportunities.
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus
Job title
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