Client Services Consultant at WorkNest providing onboarding and training support for HR software clients. Working in a hybrid, collaborative environment based in Glasgow.
#R
Hybrid Client Services Manager – Digital Brand Marketing
Posted 5 months ago
About the role
- Client Services Manager managing key brand accounts for a nationally ranked digital performance marketing leader. Role involves developing marketing strategies and enhancing client partnerships in a hybrid work environment.
Responsibilities
- Serve as the primary contact for brand clients, managing day-to-day communications
- Translate client goals into data-backed, actionable marketing strategies
- Lead performance discussions and quarterly business reviews with key stakeholders
- Monitor campaign performance across channels and optimize based on insights
- Collaborate with internal teams to ensure seamless execution and tracking
- Oversee billing, pacing, reporting, and reconciliations with accuracy
- Document all meetings and communications with clear, actionable notes
- Attend trade shows, conferences, and in-person client meetings to drive growth
- Stay up to date on affiliate, paid media, and consumer acquisition trends
- Identify new opportunities to expand client partnerships and drive revenue
Requirements
- Bachelor’s degree is required
- 3+ years of experience in digital marketing is required
- Brand marketing experience is required
- Proficiency with tools such as Google Ads, Meta Ads Manager, and Google Analytics is required
- Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIF, etc.) are required
- Ability to travel up to 20% is required
Benefits
- Medical
- Dental
- Vision
- Disability
- Life Insurance
- 401K w/ Match
- PTO
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