Client Services Manager managing key brand accounts for a nationally ranked digital performance marketing leader. Role involves developing marketing strategies and enhancing client partnerships in a hybrid work environment.
Responsibilities
Serve as the primary contact for brand clients, managing day-to-day communications
Translate client goals into data-backed, actionable marketing strategies
Lead performance discussions and quarterly business reviews with key stakeholders
Monitor campaign performance across channels and optimize based on insights
Collaborate with internal teams to ensure seamless execution and tracking
Oversee billing, pacing, reporting, and reconciliations with accuracy
Document all meetings and communications with clear, actionable notes
Attend trade shows, conferences, and in-person client meetings to drive growth
Stay up to date on affiliate, paid media, and consumer acquisition trends
Identify new opportunities to expand client partnerships and drive revenue
Requirements
Bachelor’s degree is required
3+ years of experience in digital marketing is required
Brand marketing experience is required
Proficiency with tools such as Google Ads, Meta Ads Manager, and Google Analytics is required
Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIF, etc.) are required
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