Client Services Representative managing relationships with international clients at a SaaS company. Responsible for customer satisfaction, onboarding, and promoting product adoption.
About the role
- Client Services role engaging with homeowners to provide data-driven insights for estate agency selection. Guiding clients through the home selling process with professional customer support.
Responsibilities
- Contacting Homeowners who have signed up to our services; guiding them to the point where they are comfortable to book in valuations with their selected agents
- You will be a trusted advisor to home sellers, helping them navigate the complicated process of putting their property on the market and addressing any questions or concerns.
- Assist our customers in identifying the best estate agents for their particular property and needs through a data-driven approach.
- Keep accurate records of conversations, outcomes and follow ups through our CRM system.
- You will take pride in delivering a great customer experience.
Requirements
- Most suitable for Entry-level / Graduates or some early experience in a comparable role.
- You'll be able to quickly assess a situation and provide suitable suggestions and valuable market insights; whilst appreciating the importance of the process our customers are entering into.
- You enjoy the challenge of gathering information and providing a solution to our customers queries or issues.
- You are a people person; you are engaging and have the ability to build an instant rapport with our customers.
- You are a confident communicator and enjoy speaking with a wide range of people.
Benefits
- Comprehensive Benefits package (Including Private medical Insurance, Company pension, Wellbeing allowance and more - head over to our careers site for more information)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior client service role at BNY fostering world - class client service across multiple products. Collaborating with clients and internal teams to enhance satisfaction and address complex issues.
Client Services Associate responsible for accurate onboarding documentation and client interactions at financial services firm. Includes handling pension and investment analysis on behalf of the company.
Manager in Finance Transformation focusing on Japanese companies in Southeast Asia. Advising on purpose - led growth, operational foundations, and management strategies.
Client Service Officer supporting relationship managers in wealth management at an international bank. Responsibilities include client relationship coordination and collaboration with internal stakeholders.
Customer Service Representative providing support to Employee Benefit Consultants, clients, and insurers. Handling queries over phone and email in a hybrid work environment.
Client Service Excellence Center associate providing exceptional service via inbound calls to assist clients with financial inquiries at Vanguard. Requires strong client service experience and licensing.
Cyber Client Service Technician ensuring device cybersecurity at GE HealthCare's medical technology. Servicing customer IT and security for enhanced satisfaction with biomedical equipment security.
Client Services Specialist supporting clients on a leading trading platform with advanced communication skills. Handling KYC procedures and providing comprehensive client support and training.
Client Service Specialist supporting clients through live chat, emails, and calls for a leading trading platform. Assisting with KYC procedures and enhancing client satisfaction.