Client Services Business Analyst managing data services and solutions for healthcare clients. Key responsibilities include analysis, client communication, and technical specifications support.
Responsibilities
Analyze client requirements and translate them into technical specifications.
Ensure the accuracy and integrity of data by conducting thorough quality checks and validations.
Own client jobs making sure they are running smoothly and on-time per established calendar.
Identify and remediate pain points to continually improve the process.
Collaborate with cross-functional teams to deliver value to clients every day.
Maintain clear and effective communication with clients, address issues promptly, and provide regular updates.
Respond to and fulfill client tickets and requests in a timely manner with quality.
Contribute to client team meetings for client projects and engagements.
Take accountability for project deliverables, ensuring they meet the established standards and client expectations.
Develop, test, and deploy T-SQL scripts to support various client projects.
Implement advanced ETL processes to acquire and load large datasets.
Follow established procedures and standards as outlined by leadership.
Maintain associated procedural documentation.
Requirements
Undergraduate degree
Experience with relational databases
1 to 3 years industry experience in either data analytics or healthcare (preferred)
Evident proficiency and hands-on experience using T-SQL in a Microsoft SQL Server environment (preferred)
Descriptive statistics and/or Pharmaceutical/Healthcare industry experience (preferred)
Undergraduate degree with a quantitative focus (preferred)
Benefits
Health insurance
Retirement savings benefits
Life insurance
Disability benefits
Parental leave
Paid time off for sick leave and vacation
Job title
Client Services Business Analyst – Healthcare Data
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