Hybrid Client Onboarding Specialist/Project Coordinator

Posted 2 months ago

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About the role

  • Conducting onboarding meetings, product tours, company presentations, and product demos.
  • Understanding customer context and goals and providing product information to best serve those goals.
  • Educating customers and optimizing their product setup for the quickest path to success.
  • Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, customer knowledge gaps, or poor product understanding.
  • Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
  • Assisting customer support with customer issues and requests.
  • Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.
  • Shift- Night shift

Requirements

  • Are you open to work on a Night Shift (9PM-6AM PH time)?
  • Do you have previous experience conducting onboarding and demo's to clients?
  • How long is your total relevant experience? (applicant must specify)
  • Can you work onsite on our office at Eastwood Quezon City?
  • Resume required (Attach resume or Paste resume)

Job title

Client Onboarding Specialist/Project Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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