Hybrid Claims Manager – Motor Vehicle Claims

at Sedgwick

• Job title: Claims Manager – Motor Vehicle Claims
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Dusseldorf, Germany

About the role

• Claims Manager handling vehicle damage claims in a hybrid/remote model. Joining Sedgwick, a leader in risk and claims management, with a focus on client support.

Responsibilities

• You will strengthen our claims handling team in motor vehicle liability — handling both property and personal injury claims.
• Proactively settle claims to reduce claims costs.
• Demonstrate empathetic and confident negotiation skills when dealing with claimants, attorneys, and other parties.
• Establish and monitor claim reserves.
• Review and enforce subrogation/recourse claims.
• Support and oversee court proceedings.
• After a structured onboarding, independently take responsibility for handling your cases.

Requirements

• Completed training as a lawyer (jurist) or insurance clerk, or a comparable qualification with relevant professional experience.
• Proven practical experience in claims handling at an insurer or claims adjusting office.
• Enjoy working independently.
• Confident user of Microsoft Office and common everyday software.
• Strong negotiation skills when dealing with diverse parties.
• Interest in shaping the digital transformation of claims handling.
• English language skills are an advantage.

Benefits

• 100% remote work possible, including technical home office equipment.
• Flexible working hours.
• Free training opportunities via Workday Learning and Sedgwick University.
• Additional benefits such as Wellpass, JobRad leasing, capital-forming benefits (Vermögenswirksame Leistungen), and an underground parking space.
• Free drinks and snacks in the office.
• 30 days of vacation + days off on Dec 24 and Dec 31.
• Up to 30 days of "workation" possible.
• Office dogs allowed.