Conduct research, review client files, and prepare assessments as directed concerning theories, strategy, and/or arguments in support of Agency clients’ cases
Draft development, claims, arguments, appeals, and motions for clients’ cases
Prioritize the completion of case core work and assignments, meet internal deadlines as set by Senior Claims Advocates, Lead Advocates, and management, and ensure that assignments are completed to meet external (i.e., VA) deadline
Conduct interviews and promptly draft corresponding declarations with clients and third parties (e.g., client family members, friends, employers) in support of their claims
Update CCK’s case management program files with all pertinent correspondence and information needed for reporting
Develop an understanding of pertinent case law, etc. for application in draft claims, arguments, and appeals
Attend training sessions
Coordinate with other Claims Advocates, Client Advocates, Senior Claims Advocates, and Lead Advocates as necessary to accomplish workload objectives
Complete all additional training as assigned by your supervisor
Assist team with the training of new Claims Advocates and Client Advocates as needed
Requirements
High School degree required; Bachelor's degree or equivalent experience in a related field preferred
2+ years of related experience and/or training; or equivalent combination of education and experience preferred but not required
Fluency in English; Bilingual in Spanish is a plus
Demonstrated leadership skills
Excellent written and verbal communication skills and the ability to communicate responsibly
Detail-oriented with the ability to prioritize tasks and meet deadlines
Ability to work well in a team-oriented environment
Proficiency with standard office equipment and software· Basic knowledge of Microsoft Office, Outlook and Adobe Acrobat
Benefits
CCK offers options for medical, dental, and vision insurance (including employer-paid medical insurance for the employee!)
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