Lead high - performing teams in technology consulting for Fidelity, focusing on fintech solutions and relationship management. Drive engagement through strategic platform development and effective communication strategies.
About the role
- Chief Digital Officer leading digital transformation at Uniworld Boutique River Cruises. Developing comprehensive digital strategies to enhance customer experiences and drive innovation.
Responsibilities
- Develop a clear and compelling digital strategy for the company’s future.
- Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation.
- Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
- Own and monitor the digital-innovation project portfolio.
- Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external.
- Identify new tools (AI, digital, CRM) that can support and enhance our solutions.
- Work closely with People & Culture team to attract and retain top talent, and to build digital capabilities across the company.
Requirements
- Five to seven years of experience in a similar role designing and launching digital platforms.
- Proven leadership of successful digital transformation projects.
- Deep understanding of business operations, customer experience, and the intersection of technology and strategy.
- Strong leadership skills, with experience managing high-performing digital teams.
- An innovative and disruptive mindset, constantly looking forward.
- Ability to influence, collaborate and inspire across all levels of the organization.
- Advanced degree in business, technology or engineering is preferred.
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