Hybrid Channel Operations Analyst

Posted last month

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About the role

  • Manage and optimise presence across third-party booking platforms like Airbnb and Booking.com to ensure top-notch listings.
  • Create, update, and maintain listings across multiple booking platforms, ensuring accuracy and appeal.
  • Conduct thorough reviews of all listings to uphold quality assurance and consistency.
  • Act as a bridge between the Channels team and other departments to facilitate communication and coordination.
  • Analyse listing and revenue performance using Excel or Google Sheets and present actionable insights.
  • Proactively identify issues, troubleshoot platform challenges, and implement operational solutions.
  • Refine team workflows, ensure timely delivery of tasks, and contribute to quarterly objectives.

Requirements

  • 1–2 years’ experience in operations, listing management, or Data Analysis at a tech-enabled business (scaleup experience a plus).
  • Strong skills in Excel/Google Sheets (e.g. VLOOKUP, pivot tables, formulas, formatting).
  • SQL experience
  • Exposure to Looker (or similar)
  • High attention to detail with the ability to balance speed and accuracy.
  • Organised and comfortable managing multiple priorities.
  • Strong communication skills to work effectively with internal stakeholders.
  • A proactive, solution oriented mindset, you enjoy figuring things out.

Benefits

  • 23 days paid holiday days (plus public holidays)
  • An extra day off for your birthday - because who wants to work on their birthday?
  • Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
  • Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
  • Laptop - for business use

Job title

Channel Operations Analyst

Job type

Experience level

Junior

Salary

ZAR 15,000 - ZAR 18,000 per month

Degree requirement

No Education Requirement

Tech skills

Location requirements

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