Change Enablement Manager for Manulife developing strategies and driving engagement in Canadian Operations. Leading change with effective communication and event planning in a hybrid work environment.
Responsibilities
Develop and implement a comprehensive internal change enablement strategy aligned with Canada Operations priorities
Translate sophisticated business strategies and programs into clear, inspiring narratives that resonate with diverse internal audiences
Support the planning, development, and deployment of communications that facilitate strategy execution and change management
Partner closely with the Canada COO to shape and deliver key messages, presentations, and change artifacts
Provide strategic counsel on change opportunities and risks
Lead the planning and execution of quarterly Canada Operations Townhalls, Director+ forums, and other internal events such as offsites
Collaborate with stakeholders to design engaging formats and experiences that foster connection and clarity
Build and maintain strong relationships with key business partners across the Segment to gather insights and share relevant information
Serve as a trusted liaison between Canada Operations and internal communications teams to ensure alignment and consistency
Requirements
7+ years of experience in change enablement, corporate communications, or related fields
Proven ability to craft compelling narratives that include both quantitative and qualitative data while simplifying complex information
Experience across multiple communications disciplines (e.g., change enablement, strategic communication, transformation messaging, engagement, people and culture, brand, issues management, storytelling)
Proven ability to navigate complex stakeholder environments and work within a global matrix structure
Self-starter with a proactive approach, creative thinking, and openness to innovation
Strong organizational and project management skills, with the ability to manage multiple priorities and meet tight deadlines
Professionalism in handling confidential information
A collaborative team player who is flexible and willing to support broader team initiatives
Benefits
Health, dental, mental health, and vision insurance
Short- and long-term disability
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans including pension and share ownership plan with employer matching contributions
Financial education and counseling resources
Generous paid time off including holidays, vacation, personal, and sick days
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