Hybrid Change Enablement Manager

at Manulife

• Job title: Change Enablement Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: CA$86,250 - CA$155,250 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Change Enablement Manager for Manulife developing strategies and driving engagement in Canadian Operations. Leading change with effective communication and event planning in a hybrid work environment.

Responsibilities

• Develop and implement a comprehensive internal change enablement strategy aligned with Canada Operations priorities
• Translate sophisticated business strategies and programs into clear, inspiring narratives that resonate with diverse internal audiences
• Support the planning, development, and deployment of communications that facilitate strategy execution and change management
• Partner closely with the Canada COO to shape and deliver key messages, presentations, and change artifacts
• Provide strategic counsel on change opportunities and risks
• Lead the planning and execution of quarterly Canada Operations Townhalls, Director+ forums, and other internal events such as offsites
• Collaborate with stakeholders to design engaging formats and experiences that foster connection and clarity
• Build and maintain strong relationships with key business partners across the Segment to gather insights and share relevant information
• Serve as a trusted liaison between Canada Operations and internal communications teams to ensure alignment and consistency

Requirements

• 7+ years of experience in change enablement, corporate communications, or related fields
• Proven ability to craft compelling narratives that include both quantitative and qualitative data while simplifying complex information
• Experience across multiple communications disciplines (e.g., change enablement, strategic communication, transformation messaging, engagement, people and culture, brand, issues management, storytelling)
• Proven ability to navigate complex stakeholder environments and work within a global matrix structure
• Self-starter with a proactive approach, creative thinking, and openness to innovation
• Strong organizational and project management skills, with the ability to manage multiple priorities and meet tight deadlines
• Professionalism in handling confidential information
• A collaborative team player who is flexible and willing to support broader team initiatives

Benefits

• Health, dental, mental health, and vision insurance
• Short- and long-term disability
• Life and AD&D insurance coverage
• Adoption/surrogacy and wellness benefits
• Employee/family assistance plans
• Retirement savings plans including pension and share ownership plan with employer matching contributions
• Financial education and counseling resources
• Generous paid time off including holidays, vacation, personal, and sick days