Hybrid Casino Operations Team Lead, Aggregator

Posted last month

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About the role

  • Manage and mentor the aggregator operations team, ensuring efficient daily workflows and compliance with standards
  • Supervise team performance, providing guidance and support for day-to-day inquiries
  • Ensure all operations adhere to relevant regulations and internal policies, maintaining a secure and fair product environment
  • Oversee key projects and deadlines assigned by senior management, including managing daily new product releases, coordinating new customer onboarding, and facilitating new provider integrations
  • Identify and implement improvements to enhance operational efficiency and service quality
  • Work closely with internal teams and external partners to align objectives and drive successful outcomes
  • Lead, mentor, and develop team members through regular feedback, training, and performance reviews, fostering a collaborative and high-performing team culture.

Requirements

  • 3–5 years of experience in an online casino operations role
  • Strong understanding of online casino platforms and game provider integrations
  • Familiarity with system configuration and provider integrations
  • Good knowledge of troubleshooting operational and technical issues
  • Proficiency in using monitoring, reporting, and back-office tools related to casino operations
  • Demonstrated ability to lead, coach, and develop team members
  • Strong organizational and project management skills, with the ability to manage multiple priorities
  • Excellent communication and stakeholder management skills (internal and external)
  • Solution-oriented mindset with attention to detail and problem-solving abilities
  • Strong analytical skills and data-driven decision-making
  • Flexibility to adapt to changing priorities and industry trends
  • Fluency in English (written and spoken); additional languages are an asset
  • Comfortable with hybrid work model requiring at least two days per week in the office
  • Authorized to work in the country of application without visa & work-permit sponsorship (required)

Benefits

  • Flexible work environment with a hybrid work setup
  • Opportunity to work with well-connected industry leaders.
  • A leadership approach that fosters innovation, creativity, and trust.
  • Opportunity to experience the buzz of highly driven and motivated work colleagues.
  • Experience a start-up feel in a fast-paced growth-driven environment.

Job title

Casino Operations Team Lead, Aggregator

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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