Manage and mentor the aggregator operations team, ensuring efficient daily workflows and compliance with standards
Supervise team performance, providing guidance and support for day-to-day inquiries
Ensure all operations adhere to relevant regulations and internal policies, maintaining a secure and fair product environment
Oversee key projects and deadlines assigned by senior management, including managing daily new product releases, coordinating new customer onboarding, and facilitating new provider integrations
Identify and implement improvements to enhance operational efficiency and service quality
Work closely with internal teams and external partners to align objectives and drive successful outcomes
Lead, mentor, and develop team members through regular feedback, training, and performance reviews, fostering a collaborative and high-performing team culture.
Requirements
3–5 years of experience in an online casino operations role
Strong understanding of online casino platforms and game provider integrations
Familiarity with system configuration and provider integrations
Good knowledge of troubleshooting operational and technical issues
Proficiency in using monitoring, reporting, and back-office tools related to casino operations
Demonstrated ability to lead, coach, and develop team members
Strong organizational and project management skills, with the ability to manage multiple priorities
Excellent communication and stakeholder management skills (internal and external)
Solution-oriented mindset with attention to detail and problem-solving abilities
Strong analytical skills and data-driven decision-making
Flexibility to adapt to changing priorities and industry trends
Fluency in English (written and spoken); additional languages are an asset
Comfortable with hybrid work model requiring at least two days per week in the office
Authorized to work in the country of application without visa & work-permit sponsorship (required)
Benefits
Flexible work environment with a hybrid work setup
Opportunity to work with well-connected industry leaders.
A leadership approach that fosters innovation, creativity, and trust.
Opportunity to experience the buzz of highly driven and motivated work colleagues.
Experience a start-up feel in a fast-paced growth-driven environment.
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