About the role

  • Service Coordinator managing supportive services for elderly and disabled participants. Requires Bachelor's degree or 3+ years experience in social services and hybrid working in Allentown area.

Responsibilities

  • Attend and complete orientation training and ongoing annual training (remote)
  • Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs
  • Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living
  • Inform and assist members with gaining access to needed LTSS and Medical Assistance services
  • Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed
  • Responsible to maintain ongoing communication internally and with caseload
  • Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan
  • Participate in remediation activities
  • Responsible for holding a caseload of 70-80 participants
  • Maintain ongoing communication with providers
  • Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan
  • Responsible to report all member incidents and allegations of neglect/abuse within 24 hours
  • Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights.

Requirements

  • Must be in Allentown area. Does not commute to office regularly
  • Bachelor’s degree in social work, psychology, or related field OR At least 3+ years of experience in a social service or health care related setting
  • Bilingual preferred but not required!

Benefits

  • Gas reimbursement provided.

Job title

Case Manager

Job type

Experience level

Mid levelSenior

Salary

$20 per hour

Degree requirement

Bachelor's Degree

Location requirements

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