AV
AvoltaShift Manager
Manager I at HMSHost supervising restaurant management operations and ensuring compliance with operational standards. Overseeing team activities and maintaining high levels of service at the airport food & beverage location.
About the role
- Provide case management services in a 19-bed program serving homeless individuals in early recovery.
- Provide Needs Assessment and follow up referrals and supportive services to participants in the program.
- Duties will include intake, case management, daily contact, house meetings, referral, and advocacy.
- Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in long term recovery.
- Complete assessment with all clients entering the program as assigned.
- Develop Individual Service Plan with each participant within 2 days of entry into the program.
- Maintain daily contact with the all clients in the building.
- Maintain appropriate files and case notes for each participant.
- Coordinate program duties with co-case manager to ensure all required functions and duties are completed and that effective communication is maintained.
- Outreach to community providers to market this program and establish contacts for client referrals.
- Keep detailed log of all referrals made.
- Co-facilitate weekly house meetings.
- Ensure accurate statistical data is maintained and reported monthly.
- Attend MHSA meetings as required.
- Provide crisis intervention, 24-hour on-call coverage.
- Provide support and direction to resident house managers.
- Work as an integrated member of the Western Mass Housing and support services team.
- Provide transportation to clients, as needed.
Requirements
- Bachelor’s degree or related experience.
- Previous experience working with homeless or disadvantaged population.
- Knowledge of 12 step recovery program.
- Excellent written and oral communication.
- Must have experience with Word and Excel.
- Valid driver’s license.
Benefits
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
AV
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