Hybrid Case Manager, PDPR

at South Middlesex Opportunity Council (SMOC)

• Job title: Case Manager, PDPR
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $0 - $22 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Palmer, United States

About the role

• Case Manager providing case management for homeless individuals in recovery programs. Engages clients, assesses needs, and coordinates supportive services to facilitate long-term recovery.

Responsibilities

• Provide case management services in a 19-bed program serving homeless individuals in early recovery.
• Provide Needs Assessment and follow up referrals and supportive services to participants in the program.
• Duties will include intake, case management, daily contact, house meetings, referral, and advocacy.
• Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in long term recovery.
• Complete assessment with all clients entering the program as assigned.
• Develop Individual Service Plan with each participant within 2 days of entry into the program.
• Maintain daily contact with the all clients in the building.
• Maintain appropriate files and case notes for each participant.
• Coordinate program duties with co-case manager to ensure all required functions and duties are completed and that effective communication is maintained.
• Outreach to community providers to market this program and establish contacts for client referrals.
• Keep detailed log of all referrals made.
• Co-facilitate weekly house meetings.
• Ensure accurate statistical data is maintained and reported monthly.
• Attend MHSA meetings as required.
• Provide crisis intervention, 24-hour on-call coverage.
• Provide support and direction to resident house managers.
• Work as an integrated member of the Western Mass Housing and support services team.
• Provide transportation to clients, as needed.

Requirements

• Bachelor’s degree or related experience.
• Previous experience working with homeless or disadvantaged population.
• Knowledge of 12 step recovery program.
• Excellent written and oral communication.
• Must have experience with Word and Excel.
• Valid driver’s license.

Benefits

• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.