Assistant Gérant de Magasin offrant des expériences précieuses aux consommateurs de Crocs. Responsable des procédures d'ouverture, de clôture et de formation de l'équipe.
Responsibilities
Deliver exceptional customer service using our C.H.A.R.M. service model.
Build and maintain relationships with customers, team members and the community.
Lead the store team to achieve and exceed performance metrics.
Coordinate, delegate, prioritize and meet store deadlines.
Contribute to creating a positive team working environment.
Learn and assist across various store departments.
Support team members in the day-to-day execution of retail operations.
Adhere to Crocs, Inc.'s asset protection policies and procedures.
Requirements
2 to 3 years of total retail experience, with preference given to candidates who have previously held store leadership positions.
Proven leadership skills, with a willingness to challenge, empower and drive team results.
Proven communication skills in the local language and in English (written and verbal).
Flexible availability, including nights, weekends, holidays and extended hours.
A genuine passion for retail and sales.
Proficiency in MS Office and various Point of Sale (POS) systems.
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