Hybrid Case Manager

Posted last week

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About the role

  • Assess members to identify their strengths, interests, and preferences, focusing on health and safety needs to develop a comprehensive Member Care Plan (MCP).
  • Coordinate services that address members’ health and safety needs, ensuring support is provided in the least restrictive environment in accordance with the MCP.
  • Collaborate continuously with a Field Care Nurse (RN) to review and update care plans and address members’ evolving needs.
  • Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member’s residence.
  • Schedule, conduct, and document quarterly in-person visits and maintain monthly contact with members by phone.
  • Identify, arrange, and monitor support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs.
  • Engage in clear and empathetic communication with members to better understand their needs, support informed decision-making, and ensure cost-effective service delivery.
  • Prioritize safety by continuously evaluating risk factors and providing education to members to promote overall health and wellness.
  • Maintain accurate and timely documentation of activities, including case notes, service authorizations, and updates to the Member Care Plan.
  • Foster direct collaboration with service providers, natural supports, and other community partners to enhance member outcomes.
  • Travel is necessary to conduct member visits and fulfill role responsibilities.

Requirements

  • Four-year bachelor’s degree in the Human Services or related field with one (1) year of experience working with at least one of the Family Care target populations OR a four-year bachelor’s degree in any other field with three (3) years’ related experience working with at least one of the Family Care target populations
  • Case Management experience
  • Experience with electronic case note documentation and experience with documenting in multiple computer applications/systems
  • Knowledge of community health and social service agencies and additional community resources

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities

Job title

Case Manager

Job type

Experience level

Junior

Salary

$53,700 - $72,600 per year

Degree requirement

Bachelor's Degree

Location requirements

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