Hybrid Business Systems Analyst

at Lincoln Financial

• Job title: Business Systems Analyst
• Job type: Full Time
• Experience level: Junior
• Salary: $53,500 - $96,300 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Radnor, United States

About the role

• Specialist, Business Systems Analyst partnering with Product Compliance & Filing team to provide technical support. Working with technology solutions in the Enterprise Ethics & Compliance organization.

Responsibilities

• Supporting Product Compliance & Filing team members with troubleshooting software, system, and process issues as needed.
• Analyzing Product Specifications and other related spec docs to understand print requirements for our individual annuity and retail life insurance products.
• Performing basic updates in our policy print system (xPression Design) while coordinating updates with our IT developer partners.
• Creating and/or updating technical documentation for policy print projects and regulatory updates.
• Documenting and revising key processes as we strive for continuous improvement.
• Responding to requests for assistance developing creative and effective technical solutions.
• Developing a SME-level understanding of one or more specialized systems our users rely on and coordinating with outside vendor partners to quickly resolve issues.
• Using your understanding of software testing methodology to assist with designing effective test data sets and conditions to ensure high-quality policy print output.

Requirements

• 1-3+ years of experience in financial services – individual annuities, workplace benefits, and/or retail life insurance experience preferred
• Strong reasoning, analytical and problem-solving skills
• Continuous learning and innovation mindset
• Excellent communication skills and the ability to collaborate with partners of varying technical proficiency and experience
• Ability to work independently as a self-starter, proactively taking action
• Power user skills in the Microsoft 365 suite, including Copilot, SharePoint Online, Teams, and experience with workflows and Power Automate
• Demonstrated ability to be flexible and make meaningful contributions as part of a team
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Benefits

• Clearly defined career tracks and job levels along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training