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Lead Cloud Systems Engineer managing Microsoft 365 and AWS collaboration tools at U.S. FinTech. Responsible for architecting and optimizing collaboration platforms for remote work.
About the role
- Specialist, Business Systems Analyst partnering with Product Compliance & Filing team to provide technical support. Working with technology solutions in the Enterprise Ethics & Compliance organization.
Responsibilities
- Supporting Product Compliance & Filing team members with troubleshooting software, system, and process issues as needed.
- Analyzing Product Specifications and other related spec docs to understand print requirements for our individual annuity and retail life insurance products.
- Performing basic updates in our policy print system (xPression Design) while coordinating updates with our IT developer partners.
- Creating and/or updating technical documentation for policy print projects and regulatory updates.
- Documenting and revising key processes as we strive for continuous improvement.
- Responding to requests for assistance developing creative and effective technical solutions.
- Developing a SME-level understanding of one or more specialized systems our users rely on and coordinating with outside vendor partners to quickly resolve issues.
- Using your understanding of software testing methodology to assist with designing effective test data sets and conditions to ensure high-quality policy print output.
Requirements
- 1-3+ years of experience in financial services – individual annuities, workplace benefits, and/or retail life insurance experience preferred
- Strong reasoning, analytical and problem-solving skills
- Continuous learning and innovation mindset
- Excellent communication skills and the ability to collaborate with partners of varying technical proficiency and experience
- Ability to work independently as a self-starter, proactively taking action
- Power user skills in the Microsoft 365 suite, including Copilot, SharePoint Online, Teams, and experience with workflows and Power Automate
- Demonstrated ability to be flexible and make meaningful contributions as part of a team
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
Benefits
- Clearly defined career tracks and job levels along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
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