Business Systems Analyst Senior in PNC's Retail Technology organization analyzing business requirements and directing process improvement projects. Collaborating with teams to enhance business outcomes and user experiences.
About the role
- Business Systems Analyst at Weave translating business needs into product requirements across various systems. Collaborating with departments to drive insights and data quality for marketing and partnerships success.
Responsibilities
- Help translate our Business requirements into Product requirements for our business systems team.
- Execute Transformation needs/SDLC process via Jira to optimize productivity and focus for our business systems team.
- Shape our systems roadmap with the team to translate transformations into outcomes the business leaders can rally behind and prioritize off of both the value and effort we would have to put into it.
- Partner with our data analytics to validate that our gap analysis and ROI analysis correlate with our desired outcomes.
- Help coordinate and schedule Stakeholders and Product Managers for the needed meetings and tasks in order for them to fulfill the role responsibilities determined within our RACI documentation
- Collaborate with the Business Systems Product Team to standardize and mature our own processes in order to increase productivity and integrity across all our projects.
Requirements
- 2+ years in the Business Systems or Technical Project Management team.
- 2+ years of experience in Revenue or Business Operations for a SaaS or High growth company.
- Understanding of the Software Development Life Cycle (SDLC) process and how to navigate it via Project/Service Management Tool.
- Hands-on administration of any of the Salesforce Clouds/products
- Solid BA toolkit—process mapping, user stories, acceptance criteria, UAT scripts.
- Analytical mindset; comfortable with reports, Excel/SQL and troubleshooting data issues.
- Clear written & verbal communication; ability to translate between business stakeholders and systems engineers/developers.
Benefits
- Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported.
- We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics.
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