Senior Claims Business Process Engineer managing cross - functional process improvements in P&C Claims. Driving operational efficiency and serving as a trusted advisor to executives across various fields.
About the role
- Business Process Lead developing and leading process improvements for aftermarket and service operations at Husqvarna. Collaborating with teams to enhance efficiency and customer satisfaction.
Responsibilities
- Lead process mapping and analysis efforts to understand current state processes, identify gaps, inefficiencies, and areas for improvement in aftermarket and service businesses
- Provide process leadership and support to project management, develop policies, procedures, and standards based on Aftermarket and Services operations
- Develop detailed process documentation, including process maps, SOPs, and business requirements documents
- Lead change projects, developing and implementing various ERP solutions and business processes
- Collaborate with cross-functional teams to design and implement optimized business processes that drive efficiency and effectiveness
- Identify and analyze opportunities for improvement of existing processes to increase efficiency and customer satisfaction
- Collaborate with various stakeholders to design and implement effective aftermarket and service processes within the ERP system
- Ensure the right training, resources, and tools for effective work.
Requirements
- Extensive experience in aftermarket and service operations within a product-oriented company
- Proven track record in best practices and process optimization
- Training and experience in project management, change management, implementation of aftermarket and service processes, and systems management is considered a plus.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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