Hybrid Business Process Lead – Aftermarket

Posted 4 weeks ago

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About the role

  • Lead process mapping and analysis efforts to understand current state processes, identify gaps, inefficiencies, and areas for improvement in aftermarket and service businesses
  • Provide process leadership and support to project management, develop policies, procedures, and standards based on Aftermarket and Services operations
  • Develop detailed process documentation, including process maps, SOPs, and business requirements documents
  • Lead change projects, developing and implementing various ERP solutions and business processes
  • Collaborate with cross-functional teams to design and implement optimized business processes that drive efficiency and effectiveness
  • Identify and analyze opportunities for improvement of existing processes to increase efficiency and customer satisfaction
  • Collaborate with various stakeholders to design and implement effective aftermarket and service processes within the ERP system
  • Ensure the right training, resources, and tools for effective work.

Requirements

  • Extensive experience in aftermarket and service operations within a product-oriented company
  • Proven track record in best practices and process optimization
  • Training and experience in project management, change management, implementation of aftermarket and service processes, and systems management is considered a plus.

Benefits

  • Health insurance
  • Professional development opportunities

Job title

Business Process Lead – Aftermarket

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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