Analyst supporting business process improvements at PayPal. Involves data collection and team collaboration on process execution.
About the role
- Resource Analyst supporting Aera Technology's global professional services team based in Pune, optimizing resources for project delivery and operational efficiency.
Responsibilities
- Set-up of project workspaces within our PSA based on the Statements of Work (SOW) and the project matrix provided by the Professional Services Team.
- Allocate resources to the project-based SOW and/or client requirements, including resource notification assignment and set-up.
- Coordinate with Regional Services Directors, Development Managers, and Engagement Managers to ensure timely project scheduling, resource allocation, timely delivery and project budget/margin.
- Monitor resources time entries, make corrections when required and ensure timely submission for Billing.
- Validate and own the data Professional Services Automation tool (PSA), including all reporting updates and requirements.
- Prepare month-end reports, including billing, utilization, project profitability, non-billable project approval/tracking.
- Assist in maintaining a skills matrix within our Professional Services Automation (PSA) system
- Maintain and update comprehensive documentation of processes and procedures.
- Track and report on key performance indicators to evaluate the success of implemented changes and identify areas for further optimization.
Requirements
- 1-3 years of relevant experience in a professional services and/or operations environment.
- Bachelor’s degree in business administration or a related field.
- Exceptional oral and written communication skills.
- A self-motivated individual who takes full ownership of his/her work and demonstrates a strong drive for results.
Benefits
- comprehensive medical
- Group Medical Insurance
- Term Insurance
- Accidental Insurance
- paid time off
- Maternity leave
- unlimited access to online professional courses for both professional and personal development
- people manager development programs
- flexible working environment
- fully-stocked kitchen with a selection of snacks and beverages
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Operations Consultant supporting performance management and governance at Truist. Coordinating executive - level reporting and continuous improvement efforts in Technology, Data & Operations.
Senior Manager / Deputy Chief of Staff in Information Technology at Boeing. Partnering with senior leaders to drive strategic priorities and program delivery across divisions.
Business Operations Manager ensuring clarity and speed in execution at myTomorrows. Overseeing governance processes and driving communications in fast - scaling healthtech organization.
Internship in Business Process Management Office, supporting process transformation at Daimler Buses. Collaborating with various departments, aiding in analytics, and driving project management.
Business Operations Analyst optimizing internal processes for semiconductor solutions company. Collaborating with CCS team to manage deliverables and ensure effective information flow.
Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
Business Process Specialist driving process improvements and documentation clarity in global Operations. Organizing training and enhancing cross - functional team collaborations.
Business Operations Specialist in Pharmacy analyzing operational performance and supporting leadership with project planning. Work at UW Health, the #1 hospital in Wisconsin.