Business Development Manager responsible for delivering new client acquisition for ISO consultancy company. Focused on proactive prospecting and building trusted client relationships at IMSM.
TG
Hybrid Business Development Director – Medicaid and Marketplace Strategy
Posted 2 months ago
About the role
- Director of Medicaid and Marketplace Strategy at Express Scripts, leading client strategists to support health plans. Collaborating to achieve quality and regulatory goals with various internal teams.
Responsibilities
- Lead a team of Client Strategists to support health plan clients in achieving quality and regulatory goals
- Collaborate with various internal teams and focus on regulatory requirements and market opportunities
- Maintain pharmacy metrics at or above industry average
- Partner with account teams to retain health plan clients
- Collaborate with product development to provide client insights and upsell new market-specific products
- Review and assess regulatory impacts, support drafting communications
- Provide strategic direction for cohesive client engagement
- Work with Health Plan division Directors on growth, quality, and product initiatives
- Foster a culture of coaching and high performance
- Develop selling strategies to differentiate Express Scripts and align with client interests
- Guide market messaging and training for account teams and clients
- Demonstrate leadership to motivate and develop team members
Requirements
- Bachelor’s degree (required)
- Master’s degree preferred
- 7+ years professional experience with BS degree, 5+ years with Masters
- Detailed knowledge and expertise of the regulated markets with an emphasis on Medicaid, Marketplace, and the PBM industry
- Previous experience leading a high-performance team
- Previous experience managing client relationships and/or product sales required
- Previous experience reading and interpreting regulations or contracts strongly desired
- Strong in product/program analysis, communication and execution
- Strong business and financial acumen
- Client centric / customer focused
- Ability to build strong relationships with senior members of client organization
- Demonstrate the ability to negotiate cross functionally to drive client issues to resolution
- Ability to manage work strategically, effectively anticipating/planning for client impact of internal and external influencers
- Ability to convey difficult messages to clients and internal teams in a positive manner and/or to handle escalated issues with confidence and in a calm manner
- Up to 40% travel required
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Well-being and behavioral health programs
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
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