LG
Lavazza GroupRevenue Growth Management Analyst
Revenue Growth Management Analyst at global coffee roaster analyzing pricing strategies and enhancing profitability. Collaborate with teams for data - driven insights and strategy execution.
About the role
- This role contributes to the successful remediation of incidents across the Workplace Super business value chain
- Involves executing business analysis activities in line with defined methodologies and frameworks across several incidents simultaneously
- Collaborate with the Remediation Team, Project Manager, Product Owners and numerous delivery partner, stakeholders across the business, in understanding the incident and planning its rectification/remediation
- Work in a team of Business Analysts, Senior Business Analysts and Project Managers to ensure clients impacted by remediation incidents are reinstated to a position where they are in as good of a position as (if not better than) they would have been had the event not occurred
- Collaborate with Project Managers, Business Analysts and Product Owners to understand what went wrong
- Collate requirements to identify and remediate impacted clients (product rules)
- Engage with internal data asset owners to procure source data
- Manipulate and analyse complex data from disparate sources
- Provide meaningful data, insights and recommendations to Senior Business Analysts, Project Managers and Remediation Incident Managers to enable decision making
- Ensure quality and auditability of outputs through testing, peer review and process documentation
- Provide input to developing tools and techniques to optimise remediation processes
Requirements
- Practical understanding and proven experience in the end-to-end event remediation lifecycle
- Intermediate level working knowledge of super registry systems and processes
- Working knowledge of contemporary business analysis methodologies, practices, techniques, and tools
- Domain knowledge of corporate/retail super, pensions and group insurance: products, business processes
- Capability to extract, manipulate and analyse data to meet requirements, infer insights and form recommendations for the business
- Demonstrated ability to communicate very clearly (both written and verbal) with stakeholders of varying technical knowledge across the business
- 3+ years’ experience in Business Analyst role (remediation preferred)
- Experience working in large financial service organisations (i.e., superannuation, investments, insurance) is preferred
- Advanced proficiency in Microsoft Office suite of application
- IT, Commerce or Finance related degree OR prior experience in a large-scale client remediation program
- RG146 (Superannuation) compliance – Desirable
- Business analysis certification (e.g. IIBA or PMI, PMBOK) – Desirable
Benefits
- Flexibility: Hybrid Work Model
- Income Protection Insurance & Salary Continuance
- Generous Bereavement & Compassionate leave
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Discounts on fitness clubs, travel and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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