Business Analyst driving automation and process improvements at MassMutual. Collaborating with teams to enhance operational efficiency through RPA and AI initiatives.
Responsibilities
Work closely with business teams to review processes and identify automation opportunities
Lead the RPA team in feasibility analysis and prepare detailed documentation
Collaborate with developers and testers for new automation implementations
Maintain ongoing relationships with business and technology partners
Requirements
Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field
5+ years of related experience in Business Analysis
2+ years of experience in process analysis / continuous improvement
Proven experience in process analysis, process improvement, and RPA implementation
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