Business Analyst focusing on data quality and governance at Zurich. Analyzing processes and leading improvement initiatives with cross - functional collaboration.
About the role
- Business Analyst supporting a variety of asset management projects for clients in the Mid-Atlantic region. Involves collaboration with cross-functional teams and documentation of workflows.
Responsibilities
- Lead and facilitate meetings; prepare agendas and detailed meeting minutes.
- Participate in requirements elicitation with client to define needs.
- Document As-Is environment and model business workflows.
- Support the compilation of To-Be environment and business workflows.
- Participate in agile and waterfall software development lifecycles.
- Author software requirements specifications, design specifications, and training documentation.
- Develop training materials and support training class delivery based on varying client needs.
- Work in multi-disciplinary project teams made up of software developers, GIS analysts, technical managers, engineers and business subject matter experts.
- Participate in project team meetings with client management and other contractors.
- Evaluate and document business needs assessments and perform gap analysis.
- Resolve problems within working teams and with clients.
- Compile user stories with the requisite details and acceptance criteria.
- Develop and execute test cases to confirm system requirements.
- Generate mock-ups, wireframes, or related graphics to illustrate requirements or workflows.
- Experience with asset management principles, best practices and methodologies.
- Apply planning concepts and develop processes related to asset inventory, lifecycle management, condition assessments, state of good repair and other asset management activities.
Requirements
- Bachelor’s degree (B.A., B.S., or equivalent).
- Minimum of 3 years of experience in business operations and workflow analysis, training, client relations, public speaking, technical writing and/or project life cycle documentation.
- Minimum of 3 years of business analyst experience in GIS and asset management. (Transportation market preferred).
- Strong ability to engage with personnel at all organizational levels.
- Excellent verbal communication and organizational skills.
- Excellent written and oral communication skills.
- Proficiency in Microsoft Office Suite.
- Knowledge of application and data management principles.
- Familiarity and experience on agile and waterfall projects.
- Ability to work directly with clients to gather requirements based on their needs and translate those requirements into tasks for developers.
- Ability to assess and evaluate client asset inventory and management processes.
- Experience with the evaluation, selection and/or implementation of Enterprise Asset Management Software (EAMS).
Benefits
- Hybrid (in-person and remote) work environment.
- Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
- Tax-deferred 401(k) savings plan.
- Competitive paid-time-off (PTO) accrual.
- Tuition reimbursement for continued education.
- Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations.
- Incentive compensation for eligible positions.
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