Hybrid Business Analyst

at iTech AG

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Arlington, United States

About the role

• Business Analyst responsible for business process reengineering and stakeholder collaboration at iTech AG. Gathering requirements and documenting business processes in a hybrid remote environment.

Responsibilities

• Responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations
• Work with customers or end users to gather requirements and document issues including leadership in small or medium-sized groups
• Deliver ideas and recommendations as well as to achieve buy-in for a fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality
• Rethink existing processes to deliver more value to the customer
• Support the review of "strategic demands" which identifies and documents the future capabilities required to enact the agency’s vision and mission
• Responsible for documenting the business processes alignment with the IT modernization efforts
• Develop government deliverables regularly including As-Is and To-Be process maps in Visio using standard Business Process Model and Notation (BPMN)
• Synthesize ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives including PowerPoint and Word business cases
• Elicit Business Requirements, writing user stories, and producing Business Cases
• Work with IT management, product owners, and business stakeholders to deliver solutions that meet the needs of the business
• Responsible for helping the government transition from outdated and under-utilized processes and technologies to high-volume transactional processes in a paperless future state

Requirements

• 4+ years with demonstrable experience working with customers or end users to gather requirements
• 3+ years of experience gathering and creating Business Requirements, Lean Business Cases, and Functional Requirement documents
• 3+ years of experience facilitating business stakeholder meetings and JAD sessions
• 2+ years of experience mapping business processes (BPMN)
• Strong interpersonal skills with a proven track record of providing excellent customer service
• Excellent writing and communication skills with attention to detail
• Advanced Microsoft Visio, Word, Excel, and PowerPoint knowledge and skills
• Bachelor’s degree in business administration, IT, or a related field

Benefits

• health insurance
• retirement plans
• paid time off
• flexible work arrangements
• professional development