Trade Supervision Manager in the Business Governance & Controls team ensuring compliance for financial advisors. Conduct trade supervision activities and identify coaching opportunities for improved outcomes.
About the role
- Lead Care Manager responsible for case management of members in the Enhanced Care Management program, improving health and well-being through services and support.
Responsibilities
- The LCM is responsible for an assigned caseload of adult and pediatric members
- Conduct comprehensive assessments to determine the physical, emotional, and social needs of members
- Develop individualized care plans based on assessment findings, considering medical history, preferences, and specific needs
- Tailor care plans to individual needs and goals
- Coordinate and facilitate communication between healthcare providers, social workers, therapists, and other members of the care team to ensure a comprehensive and integrated approach to care
- Collaborate with Medical Doctors, Clinical Consultants, Housing Navigators and Leaders to make recommendations tailored to member needs
- Monitor the progress of members and update care plans as needed per policy and compliance requirements
- Ensure prescribed treatments and interventions are being followed and communicate to PCP and specialty care providers any significant changes to member concerns along with any updates on member status
- Provide positive member client service experience through multiple support channels including telephone and in-person
- Maintain accurate and up-to-date records of assessments, care plans, and interactions with members
- Ensure compliance with relevant regulations and standards
- Complete all required documentation accurately, in a timely manner and in accordance with company standards
- Provide leaders with case progress periodically/required basis
- Advocate for patients or clients, helping them navigate the healthcare system, understand their treatment options, and access the services they require
- Provide education to members and their families on health-related topics, treatment options, and self-care strategies
- Identify and connect members with appropriate community resources, support services, and programs to address their needs, such as housing assistance, financial aid, or counseling services
- Plan and coordinate the discharge process for members leaving hospitals or long-term care facilities, ensuring a smooth transition to home or another care setting
- Participate in training new employees
- Perform other duties as assigned or required per departmental policy
Requirements
- Associate degree and 2 years of healthcare or care coordination experience
- Current and valid Driver’s License
- Proof of auto insurance
- Current BLS certification from the American Heart Association upon start date
- Current TB test
- Distraction-free home workspace with a secure internet connection
- Fluent in English (written and verbal), Bilingual in Spanish
- Competent with computers, email, virtual platforms, Excel and other Microsoft Office based programs
- Prior use of Electronic Medical Records
Benefits
- Make an impact: an organization who cares about its employees, communities, and the future of healthcare
- Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
- Growth: opportunities to develop and grow your career with us
- Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business
- Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy
- Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
- Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
- Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare
- Flexible Spending, Health Savings & Dependent Care Accounts
- Life/AD&D insurance funded 100% by Titanium Healthcare
- Supplemental Short-Term Disability
- Employee Assistance Programs
- Protect your pet(s) with Pet Insurance
- 401(k) plan
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Lead Care Manager aiding individuals facing complex health challenges in accessing holistic healthcare. Essential role within a community - driven model tackling healthcare disparities in underserved populations.
Bilingual Case Manager role at Pair Team engaging individuals with serious health needs in California. Position supports whole - person care with a significant emphasis on mental health and substance use.
Bilingual Case Manager engaging with individuals experiencing serious health challenges. Providing support and outreach while working within a care management team model to enhance patient outcomes.
Bilingual Case Manager supporting underserved populations, primarily remote, with some on - site engagements. Engaging individuals to achieve health goals through compassionate, relationship - based care.
Dispatcher coordinating drivers and managing routes at Liberty Tire Recycling. Ensuring compliance with DOT regulations and facilitating communication between drivers and customers.
Bilingual Loan Officer Assistant providing support to loan officers at CrossCountry Mortgage. Assisting in documentation, customer communication, and social media management.
Home Health LPN providing skilled nursing care at Holy Cross Home Care & Hospice. Delivering personalized nursing care as prescribed by physicians and supervising registered nurses.
Bilingual Family Service Advisor (Sales) at NorthStar, inspiring and innovating to help families honor their loved ones. Comprehensive training and commission - based income in a rewarding environment.
Bilingual Medical Assistant assisting healthcare providers in various clinical and administrative tasks in a medical office setting. Requires fluency in English and a second language.