AH
Ascend HealthcareBilingual Associate Clinical Social Worker, ACSW
Bilingual Associate Clinical Social Worker providing counseling and therapy treatment through a hybrid model. Services will be provided to patients throughout California.
About the role
- Manage an assigned caseload of adult and pediatric members
- Conduct comprehensive assessments to determine the physical, emotional, and social needs of members
- Develop individualized care plans based on assessment findings, considering medical history, preferences, and specific needs
- Tailor care plans to individual needs and goals
- Coordinate and facilitate communication between healthcare providers, social workers, therapists, and other members of the care team
- Collaborate with Medical Doctors, Clinical Consultants, Housing Navigators and Leaders to make recommendations tailored to member needs
- Monitor the progress of members and update care plans as needed per policy and compliance requirements
- Ensure prescribed treatments and interventions are being followed and communicate significant changes to PCP and specialty care providers
- Provide positive client service experience through multiple support channels including telephone and in-person
- Maintain accurate and up-to-date records of assessments, care plans, and interactions with members
- Ensure compliance with relevant regulations and standards
- Complete all required documentation accurately and in a timely manner
- Provide leaders with case progress periodically/required basis
- Serve as an advocate and help patients or clients navigate the healthcare system and access required services
- Provide education to members and their families on health-related topics, treatment options, and self-care strategies
- Identify and connect members with appropriate community resources and support services
- Plan and coordinate the discharge process for members leaving hospitals or long-term care facilities
- Participate in training new employees as needed
- Travel to conduct in-person member visits within assigned South Bay (Long Beach) region; control own schedule when meeting members
Requirements
- Fluent in English (written and verbal)
- Bilingual in Spanish
- Competent with computers, email, virtual platforms, and Microsoft Office programs
- Prior experience using Electronic Medical Records (EMR)
- Excellent verbal and written communication skills
- Ability to identify problems and use logic and related information to develop and implement solutions
- Ability to work independently and carry out assignments to completion within established policies and procedures
- Ability to operate office equipment such as a telephone, calculator, copy machine, and printer
- Must be able to remain in a stationary position 30% of the time and move around the office or community 70% of the time
- Frequently moving or carrying office equipment weighing up to 15 pounds
- Ability to operate a vehicle and travel to meet with assigned members around the community
- Current and valid Driver’s License
- Proof of auto insurance
- Current BLS certification from the American Heart Association upon start date
- Distraction-free home workspace with a secure internet connection
- Associate degree and 2 years of healthcare or care coordination experience
- Standard business hours availability (Monday through Friday 8:30 am to 5:00 pm)
- Nice to haves: Medical Assistant certification, Certified Nursing Assistant, or experience with home health, hospice, case management, social work, pediatric experience, prior EMR experience
Benefits
- Mileage reimbursement provided for the use of your vehicle for business-related travel
- Make an impact: an organization who cares about its employees, communities, and the future of healthcare
- Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
- Growth: opportunities to develop and grow your career with us
- Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business
- Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy
- Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
- Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
- Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare
- Flexible Spending, Health Savings & Dependent Care Accounts
- Life/AD&D insurance funded 100% by Titanium Healthcare
- Supplemental Short-Term Disability
- Employee Assistance Programs
- Protect your pet(s) with Pet Insurance
- 401(k) plan
Job title
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