Hybrid Benefits Manager

at Mental Health Systems

• Job title: Benefits Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $75,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Diego, United States

About the role

• Benefits Manager leading and managing HR functions at TURN, focusing on client-centered care and compliance in benefits administration. Emphasizing employee support and strategic HR operations management.

Responsibilities

• Administer and track all types of leaves (FMLA, CFRA, ADA, etc.) ensuring compliance with federal and state regulations.
• Serve as primary contact for employees and managers regarding leave policies and accommodation requests.
• Partner with managers to support performance management during leave and return-to-work transitions, while advising on appropriate job accommodations that align with ADA requirements and organizational policies.
• Research, analyzes data, and prepares reports as required on HR trends, applicable laws and regulations, new HR project suggestions, and current program goals and progress.
• Manage day-to-day benefits operations including enrollments, changes, and terminations.
• Lead annual open enrollment process in collaboration with the Sr. HR Manager.
• Maintain and update employee records in ADP Workforce Now Benefits Module.
• Oversee all workers compensation claims and reporting.
• Liaise with insurance carriers, medical providers, and internal stakeholders.
• Ensure timely and accurate documentation and compliance with OSHA and state requirements.
• Reconcile benefits invoices and ensure accurate billing across plans.
• Monitor compliance with HIPAA, ACA, ERISA, and other applicable regulations.
• Prepare reports and analytics on benefits utilization, trends, and costs.
• Serve as backup for Employee Relations matters including investigations, coaching, and documentation.
• Provide guidance to managers on HR policies and employee concerns.
• Leverage ADP Workforce Now to streamline workflows and improve data integrity.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred.
• Minimum 5 years of HR experience with a strong focus on benefits, absence and leave administration, workers compensation, and employee relations.
• Minimum 3 years of hands-on experience with ADP Workforce Now, especially the Benefits Module.
• Proven ability to manage multiple priorities and lead projects independently.
• Strong knowledge of California and federal employment laws.
• Excellent communication, coaching, and presentation skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience in a non-profit or healthcare environment is highly desirable.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities